Frequently Asked Questions

Please read our FAQ before sending us a message.

How do I qualify for free shipping?

Orders over $40 will qualify for free shipping. Orders under $40 will be charged $3.95 for shipping on standard delivery. Recurring subscription deliveries qualify for free shipping regardless of order total.

Which payment methods are accepted?

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also accept Amazon Pay and PayPal. Some transactions may be processed using Verify by Visa, depending on your card issuer. 

How long will delivery take?

Depending on when you order and where you live, your order will arrive within 2-7 business days from when your order was placed.

How secure is shopping? Is my data protected?

We value your privacy and security above all else. We use bank-grade encryption services and secure payment processing, along with trusted security and firewall protection.

How can I cancel my recurring subscription?

You can cancel anytime by logging into your account online, giving us a call at (877) 902-7743, or by sending us an email at

Do I receive an invoice for my order?

You will receive a copy of your receipt to your email upon ordering. You will also receive an email confirmation when your order ships, and a text message if you opted to receive mobile text messages.

Send us an email

Give Us A Call

(801) 441-6400

448 East Winchester St. Suite 225

Salt Lake City, UT 84170

We’re open Monday – Friday 9a – 5p MDT 

Closed on Major US Holidays